To start ROES, it is best to use the web site index page link to begin - for anyone updating from 10.6 or 10.7 the old desktop icons should be sent to Trash. After the install is completed, a good check is to open System Preferences from the top left Apple icon and see if Java now appears in the list. dmg package merely unpacks the Java installer, which still needs to be run to actually install Java 7. dmg file, execute it and think Java is installed. The first step is to make sure Java 7 is truly installed from A common mistake we have seen is that a user will download the Java installer. Right click the application you want to restore shortcuts for and click "Install shortcuts" Type in "javaws -viewer" into the "Run" box (without the quotes, note the space between javaws and the dash)
The following steps will restore the shortcuts. Sometimes a Java update will cause the desktop shortcut for All-PROES to disappear.
An 'OK.' should appear below it and bounce back to a prompt, then typeĪnd press Enter to formally quit the window. Netsh advfirewall set global StatefulFTP disableĪnd press Enter. Choose Run as Administrator in the list and the black command window will open. The following steps will resolve the issue.Ĭlick Start in Win 7/Vista, then choose All Programs, Accessories, and right-click on Command Prompt. This is a Windows problem, causing it to block the transmission of the order to the lab. We have had reports of a problem sending orders in Windows 7/Vista. Check your Control Panel, Add/Remove Programs for multiple versions of Java and uninstall all but the latest version. Some Java updates sometimes fail to remove the previous version. These free updates can be found at New computers do not always have Java preloaded, so you can download the free software at the same site for a new installation. We will keep you informed of known issues and their solutions.īecause Photo Evo runs on Java, it is important to keep Java updated to the latest version. Although we strive to keep the program problem-free, sometimes interactions between Java, Windows, OS X, and third-party software can cause the application to malfunction or perform below expectations. Photo Evo is a Java based application, which allows it to run on Windows and MacIntosh systems.
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